Radhika Junuguru

As a telemedicine professional, I am responsible for delivering end-to-end virtual healthcare services with a strong focus on patient safety, accessibility, and quality care. My clinical responsibilities include conducting online consultations via video, phone, or chat; taking detailed medical histories; ordering and interpreting diagnostic tests; and developing evidence-based treatment plans. I provide electronic prescriptions, patient education, and ongoing follow-up care to monitor progress and adjust treatment as needed.

I ensure effective communication using empathetic and clear language while maintaining accurate electronic health records (EHR) and medical documentation in compliance with organizational and regulatory standards. With proficiency in telemedicine platforms, EHR systems, and secure communication tools, I prioritize patient confidentiality and data security at all times.

In addition, I support patients in accessing and navigating telehealth systems, ensuring equitable access by offering alternative communication options when necessary. My role also involves participating in quality improvement initiatives, peer reviews, and collaborating with healthcare teams and specialists to ensure timely referrals and holistic care—always guided by the treating doctor’s suggestions.